Privacy Policy
This website is operated by Solura LLC, a limited liability company registered in Sharjah Media City Free Zone, Sharjah, United Arab Emirates (Licence No. 2644705.01) ("we", "us"). SNS Strategies is a trading name of Solura LLC. Contact: hello@snsstrategies.com | P.O. Box 515000, Sharjah, UAE.
This policy explains what personal information we collect through snsstrategies.com, how we use it, and your choices.
1. Information We Collect
- Contact and enquiry data: name, email address, business details, and message contents you submit through forms, booking links, or email.
- Account and transaction data: if you create an account or make a purchase, we receive the details you provide at checkout, processed through Shopify and our payment providers. We do not store full payment card numbers.
- Usage data: device, browser, pages viewed, and interactions, collected via cookies and similar technologies, including analytics and advertising tools (such as Shopify analytics, Google Analytics, and Meta Pixel).
2. How We Use Information
- To respond to enquiries and provide services you request;
- To operate, secure, and improve the Site;
- To send communications you have requested or that relate to our services (you can opt out of marketing at any time);
- To measure and improve our marketing, including through advertising platforms;
- To comply with legal obligations.
3. Sharing
We share personal information only with service providers who process it on our behalf (such as Shopify as our website platform, email and scheduling tools, analytics and advertising platforms, and payment processors), with professional advisers, and where required by law. We do not sell personal information.
4. International Transfers
We operate from the United Arab Emirates and our service providers may process data in other countries, including the United States, Canada, New Zealand, and Australia. Where required, we take steps to ensure appropriate protection for transferred data.
5. Retention
We keep personal information only as long as needed for the purposes above and to meet legal, accounting, and reporting requirements, then delete or anonymise it.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email hello@snsstrategies.com and we will respond within a reasonable period. If you are in New Zealand, you also have rights under the Privacy Act 2020 and may complain to the Office of the Privacy Commissioner.
7. Cookies
You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.
8. Changes
We may update this policy from time to time by posting a revised version on this page.
Last updated: August 2026